Frequently Asked Questions:

Our services are available, to both residential and commercial clients, in Ascot, Beaconsfield, Bourne End, Cookham, Flackwell Heath, Gerrards Cross & The Chalfonts, Henley-on-Thames (central areas), Maidenhead, Marlow, Slough, Windsor, Wooburn Green, Egham and everywhere in between.

We have services starting at just £10 per clean for regular customers!

We can often give a rough price over the phone – but because every house is different, we will need to see the property to give a fixed price. We are happy to call to your home next time we’re in the area and give you a quotation – free of charge and no obligation!

Not if it’s done right!

Pure water cleaning takes proper training and a lot of practice to achieve consistently good results. Unfortunately, some people think that the system doesn’t work after bad experiences with “splash and dash” cleaners.

All our staff are trained and have the experience needed to make sure they produce perfect results every time. In the unlikely event that there is a problem, just call us within 48 hours and we’ll re-clean the affected areas free of charge.

Yes!

Using our high reach pure-water cleaning system, we can reach high windows without ladders or cherry pickers!

The “water fed pole” system uses long, lightweight telescopic poles to reach your windows, so we no longer need to use ladders for most jobs. Specialist soft brushes at the end of the pole brush the windows to loosen dirt and dust and a constant flow of purified and de-ionised water passes through the brush, washing the dirt away.

Because the water is 100% pure and there are no detergents or chemicals used, the glass dries naturally to a streak-free finish – and because there’s no sticky detergent residue left behind, the windows often stay clean for longer!

Yes!

We carry full public liability insurance for our peace of mind as well as yours. We’re happy to supply a copy of our documents on request.

Many of our clients are concerned about damage to roof tiles – usually after a bad experience with a previous window cleaner.

Rest assured that we can clean 99.9% of windows from the ground – our pole cleaning system can reach over porches, flat roofs and conservatories to clean the windows above them, and our feet remain firmly on the ground.

The damp British climate can sometimes make it a challenge to keep up with our work schedule, so occasionally we work in light rain to make sure we don’t leave any of our regular customers down.

Because our cleaning system is chemical free, rain water does not affect the finish – and we offer the same guarantee in the rain that we do any other day. If you’re not 100% happy just let us know within 48 hours and we’ll re-clean the affected windows free of charge.

If you can’t find the information you need above, call the Windsor Window Cleaner on 07825 449 053 or E-mail Us from our contact page with your query and our friendly team will look after you.

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